Client Retrospective

A few questions that will help MBI serve clients better

All submissions will be kept confidential.

Name

First Name

Last Name

1. Before you contacted MBI for design work, how did you feel when you spent time in your room? What did you think about the way your room looked and felt?

2. Now that your room is complete, how do you feel when you spend time in your room? What do you think about the way your room looks and feels now?

3. During your project, was there anything that surprised you? Be it regarding the process, anything your designer said or did, any deliverable you received, product, or just in general? This could be something you appreciated, something that was different than expected, or something you were somewhat disappointed in…

4. What was the high point of your project?

5. What was the low point of your project?

6. Was there anything your designer could have explained better?

7. During your project, did you have a question you didn’t feel comfortable asking? And if so, would you be willing to ask that question below?

8. Please complete the sentence: “If I could tell my designer one thing, it would be…”

9. Is there anything else you would like to share with your designer or MBI? Anything not related to any of the questions above?

10. Do you feel comfortable recommending Melissa Berry Interiors to the following? (check all that apply):

your family

your friends

your colleagues